Privacy Policy

Last Updated: February 26, 2026

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Introduction

Welcome to Locals Only Contractors / LOC Swag (“LOC,” “we,” “us,” or “our”).

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, request a quote, or interact with us online.

By using our website, you agree to the practices described in this policy.

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Information We Collect

We may collect the following types of information:

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Personal Information You Provide

When you:

• Place an order

• Request a quote or consultation

• Fill out a contact form

• Subscribe to our newsletter

• Participate in promotions or giveaways

We may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party providers)

• Project details (for contracting inquiries)

• Any other information you voluntarily provide

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Automatically Collected Information

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When you visit our website, we may automatically collect:

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• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referring website

This information helps us improve our website and user experience.

Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember your preferences

• Support marketing and advertising efforts

You can disable cookies through your browser settings, though some features of the website may not function properly.

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How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer service and respond to inquiries

• Provide quotes and manage construction projects

• Improve our website and services

• Send order updates and service communications

• Send marketing emails (if you opt-in)

• Comply with legal obligations

We do not sell your personal information to third parties.

Payment Processing

Payments are processed securely through trusted third-party payment providers (e.g., Stripe, PayPal, Shopify Payments, Square, etc.).

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We do not store full credit card details on our servers.

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Sharing Your Information

We may share your information with:

• Payment processors

• Shipping providers

• Website hosting providers

• Email marketing platforms

• Professional advisors (accountants, legal advisors)

• Government authorities if required by law

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All service providers are required to maintain confidentiality and protect your data.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

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Your Rights (Canada – PIPEDA Compliance)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Withdraw consent to marketing communications

• Request deletion of your personal information (subject to legal obligations)

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To exercise your rights, please contact us at:

sarahrobinson.loc@gmail.com

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Email Marketing

If you subscribe to our emails, we may send:

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• Promotions

• Product launches

• Project updates

• Community news

You can unsubscribe at any time using the link in our emails.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

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 Data Retention

We retain personal information only as long as necessary to:

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• Complete transactions

• Provide services

• Comply with tax and legal requirements

• Resolve disputes

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Locals Only Contractors / LOC Swag

Email: sarahrobinson.loc@gmail.com